Overview

Edgewater is currently seeking a SOC Analyst II to support a major national laboratory. You will monitor batch processing job flows, perform system monitoring, and coordinate resolution of the event, warning, alert, and alarm messages.

Responsibilities

• Provide event, warning, alert, and alarm processing and management 
• Coordinate resolution of the event, warning, alert, and alarm messages Network Intrusion Detection Services
• Detect events collected by the Cyber Enterprise Management System (CEMS) across the Sandia computing environments including all corporate networks and corporate telephone 
• Monitor batch processing job flows on two corporate networks and monitor that requested batch completion times are met, escalate when required 
• Provide prompt and accurate response to error notifications (Alerts) 
• Administers and supports on-premises APC (Advance Persistent Cloud) – Cyber’s Azure Stack private cloud platform that my department M&O’s which includes patching, configuration, service and incident fulfillment, and capacity management 
• Maintains the integrity of servers and systems to meet established requirements for service levels, disaster recovery, and business 
• Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems 
• Maintaining effective and efficient adherence to the Event Management Process 
• Review system and application logs and verify completion of scheduled jobs, including system backups 
• Analyze network and server resource consumption and control user access 
• Enhance existing process and procedures, observe and control the status and performance of system components, servers, and network facilities 
• Answer incoming problem calls from customer and internal sites and resolves associated tickets 
• Write incidents reports & document events 
• Follow procedures; provide updates, ask questions, take action, follow up on missing, incomplete or unresolved issues Performs varied administrative duties with a relatively broad scope to support an organization’s programs, projects, and activities 
• Make suggestions to enhance existing processes and procedures, observe and control the status and performance of system components, servers, and network facilities.

Qualifications

• In lieu of degree, relevant experience is applicable
• Must be a U.S. Citizen. 
• Must possess a high school diploma or GED equivalent plus 3 years of related experience. 
• Active DOE Q or DOD TS clearance or the ability to maintain clearance throughout the life of the contract.

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2022.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.

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